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Hampton By Hilton London Excel Hotel Exterior photoHampton By Hilton London Excel Hotel Exterior photoHampton By Hilton London Excel Hotel Exterior photo

Hampton By Hilton London Excel – A Favorite for Families in London

•
8.3|Great
Check rooms and rates
From$109 /nightOnly on Our Website -10%
Check-in
13Oct
Check-out
14Oct
Guests
2 Guests
Key details

About the Hotel

Dockside Road, London
-
Near ExCeL London
Great
8.3
8.4
/10
3.4
4.2
/5

Location

Location

Hampton By Hilton London Excel sits a 9-minute walk from the ExCeL London exhibition centre and 1 km from London City Airport. The Royal Albert DLR station is a 5-minute walk away, offering direct connections to the O2 Arena, 5.3 km from the hotel, and central London via the Docklands Light Railway. Queen Elizabeth Olympic Park is within easy reach, making this a base for both business events and family outings.

Amenities

All 209 rooms include a flat-screen HDTV and a private bathroom with a walk-in shower, along with air conditioning for year-round comfort. Family rooms feature a sofa bed, while accessible rooms offer an emergency cord in the bathroom, lower bathroom sink, raised toilet, and toilet with grab rails for disabled guests. Soundproofing ensures no aircraft noise from nearby London City Airport penetrates the rooms, with key card access and CCTV in common areas for security.

Dining

A complimentary daily hot breakfast is included for all guests, with options such as a waffle machine, hot and cold selections, and pastries served in the on-site restaurant. The hotel has a 24-hour bar and a coffee house on site, plus a snack bar and kids' meals for families. Wine and champagne are available at the bar for evening relaxation.

Business & Fitness

Meeting and banquet facilities accommodate up to 35 people, with a business centre and fax/photocopying services available for corporate guests. The fitness centre has modern equipment for daily workouts, and the 24-hour front desk supports express check-in and check-out. Accessible parking and a lift serve all guests, including those with wheelchairs.

Family & Pet-Friendly Policies

Family rooms with sofa beds are available, and the hotel accepts pets on request, providing pet bowls for furry companions. A kids' meal menu is offered in the restaurant, and the proximity to DLR stations makes outings to attractions like the O2 Arena straightforward. The hotel also has a designated smoking area and facilities for disabled guests.

Highlights

Location: 9-min walk from ExCeL London, 1 km from London City Airport

Breakfast: Complimentary daily hot breakfast with waffle machine

Rooms: 209 rooms with flat-screen HDTVs and soundproofing

Business: Meeting facilities for up to 35 people

Fitness: On-site fitness centre with modern equipment

Family: Family rooms with sofa beds and kids' meals

“Hampton By Hilton London Docklands places you squarely for ExCel events and City Airport connections. I noticed its modern bathrooms and comfortable beds, alongside a plentiful breakfast, enhance the experience. Its commitment to sustainability and family-friendly amenities make it a practical choice in a busy part of London.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Twin Room
    2 persons
    220 sq. feet
    2 Single beds
    Heating
  • Twin Room Mobility Access
    2 persons
    280 sq. feet
    2 Single beds
    Heating
  • Queen Room
    2 persons
    220 sq. feet
    1 King-size bed
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Private parking is possible on site at GBP 15 per day.

Services

  • Pet amenities available
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities
Show more

Dining Onsite

At Hampton By Hilton London Docklands, guests will find a delightful American dining experience at Restaurant #1, where modern family-friendly ambiance meets gluten-free options. The inviting atmosphere enhances every meal, making it perfect for both casual and leisurely dining occasions.
Hampton By Hilton London Excel Hotel Restaurant photo

Restaurant #1

American
Ambiance
Modern and family-friendly, perfect for gatherings and casual dining.
Key Offerings
Enjoy an array of gluten-free options for lunch and dinner, making it accessible for diverse dietary needs. The restaurant is designed to cater to families, providing a warm environment for all ages.
Reservation
Not needed
Open for lunch and dinner from 5:00 PM to 10:00 PM, Monday through Saturday.

Hampton By Hilton London Excel Location

Dockside Road, London
Explore London
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
ExCeL London
ExCeL London
15 minutes' walk
ExCeL London, a prominent exhibition space, hosts numerous events and trade shows throughout the year. A hub for business networking.
The O2
The O2
30 minutes' walk
The O2, a premier live entertainment venue, offers concerts, sporting events, and a variety of dining options under its iconic dome.
Royal Arsenal
Royal Arsenal
30 minutes' walk
Royal Arsenal features historical architecture and scenic riverside views, perfect for a leisurely stroll or a small picnic.
Greenwich Park
Greenwich Park
45 minutes' walk
Greenwich Park, home to the Royal Observatory and stunning views of London, is a wonderful spot for relaxation and exploration.
Emirates Air Line
Emirates Air Line
25 minutes' walk
Emirates Air Line offers thrilling cable car rides across the Thames, providing unique aerial views of London. Book in advance.
Greenwich Peninsula Ecology Park
25 minutes' walk
A serene nature reserve ideal for relaxing walks, offering educational programs about local wildlife. Entry is free.
The Connaught Tavern
10 minutes' walk
A cozy pub atmosphere with classic British dishes. Signature pies and local ales make it perfect for casual dining.
Garden Community Cafe
Garden Community Cafe
16 minutes' walk
Garden Community Cafe offers fresh, locally-sourced café favorites with vegetarian options. Enjoy a warm and welcoming vibe.
Up at The O2
Up at The O2
30 minutes' walk
An exhilarating climb to the top of The O2 for stunning views of London. Great for adventure lovers and photographers.
Central Buffet At Custom House
Central Buffet At Custom House
15 minutes' walk
A family-friendly buffet featuring a variety of cuisines. Perfect for all ages with an extensive menu to satisfy any palate.
Tips on navigating the city
  • City Centre
    London 18 min  ·  7.3 mi
  • Airports
    London City (LCY) 29 min  ·  1.5 mi
    London Heathrow (LHR) 63 min  ·  25.8 mi
  • Train
    Woolwich Dockyard Railway Station 26 min  ·  1.3 mi
    Charlton Railway Station 30 min  ·  1.6 mi
  • Underground
    Canning Town 30 min  ·  1.6 mi
  • Bus
    Bus stop 23 min  ·  1.2 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of floors:
6
Number of rooms:
209
Former name
hampton by hilton london docklands

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Hampton by Hilton London Docklands for its very clean and spacious rooms, often highlighting the comfortable beds and well-appointed bathrooms. The hotel's location near the DLR provides convenient access to central London and attractions like the O2, and the breakfast is generally considered excellent with plenty of choice. While some guests have noted occasional waits for the elevator, the overall experience is seen as good value, especially with features like a mini-fridge and large TV in some rooms.
Show more
Review score
Based on 6 verified reviews
7.9 /10
Very good
100 %
Recommend
Staff
8.8/10
Cleanliness
8.7/10
Breakfast
7.6/10
Paid Wi-Fi
7.7/10
Pros
Comfortable bed
Friendly staff
Tasty breakfast
Convenient location
Cons
Noisy rooms
Messy parking
Excessive parking fee
Non-noise proof rooms
Guest reviews
based on 6 reviews
7.9/10
based on 4566 reviews
8.3/10
Ivor from United Kingdom
Business traveller
queen room
3 nights in June 2026
|
Reviewed: September 11, 2025
7/10
inclusive breakfast friendly staff 24hr service area unstaffed bar training need passable food
the room was nice i liked the inclusive breakfast a lot. the staff were super friendly and helpful. there was a 24hr service area for food and drinks also
the bar was left unstaffed at times the reception team would help out. i think training is needed for this.
0 Helpful
Jordan from Canada
Business traveller
Queen Family Room
3 nights in November 2025
|
Reviewed: January 20, 2026
9.3/10

Wonderful Stay at Docklands!

clean room spacious room breakfast choice warm staff
The rooms were super tidy and spacious. I felt so relaxed. Breakfast offered many choices and started early. I really appreciated that detail. The train station was a quick walk, a fantastic convenience for getting around. Staff welcomed me warmly. I felt cared for .
The pillows felt too soft, so I woke up with a slight neck ache.
Location
9/10
The hotel is conveniently located near public transport. The train station is only a few minutes away. This makes accessing different parts of the city very easy.
Dining
9/10
Breakfast provided a plentiful selection of options. I especially liked that breakfast started quite early. This allowed for a relaxed morning meal.
Service
10/10
The reception staff offered a very warm welcome. Their friendliness and efficiency really set a positive tone. They were helpful with any questions or requests I had.
Rooms
9/10
My room was spacious and well-kept. I found the space to be very super clean and cozy. It had everything needed for a relaxing stay!!!
0 Helpful
|
Show more
nicholas from united kingdom
Family with children
twin room
3 nights in November 2025
|
Reviewed: January 05, 2026
6/10

average stay with a few hiccups

useless air conditioning dirty iron
the breakfast had many options and was acceptable..
The air conditioning was useless and the room was very hot. the iron was also dirty. It made a mess on my shirt when i used it. the staff did get it dry cleaned, but it was still inconvenient.
0 Helpful
luna from spain
Single
twin room
3 nights in November 2025
|
Reviewed: January 02, 2026
9.0/10

great excel stay

clean room convenient location fresh pastries
i found the rooms clean and quiet. the location is very convenient to the dlr. the breakfast included fresh pastries and a variety of warm options, which i found very satisfying.
the duvet on the bed felt too thin. i had a sleepless night as i was freezing cold. i attempted to put the heating on, but it did not work.
Dining
9/10
the breakfast included a variety of fresh fruits and a full english breakfast. a waffle maker provided freshly made waffles. the dining area was kept clean and tidy by attentive staff.
Service
9/10
the staff were attentive and professional , always ready to help. they were quick to address requests , like replacing the hairdryer. the reception and bar staff were very helpful and friendly .
0 Helpful
|
Show more
Theodore from United States
Single
Twin Room
3 nights in November 2025
|
Reviewed: January 02, 2026
9/10
convenient access charging devices fresh fruit
The hotel offers convenient access to the DLR station. The room has USB ports for charging devices. Breakfast provides sufficient options for various tastes with croissants, waffles, porridge, and fresh fruit.
The air conditioning was difficult to regulate. The room was cold.
0 Helpful
Jordan from United Kingdom
Business traveller
queen room
4 nights in November 2025
|
Reviewed: December 16, 2025
7/10

decent stay

breakfast selection waffle machine transport links shower layout safe absence spring mattress
i found the breakfast selections satisfactory. waffles were available and i enjoyed making them. the hotel provides good transport links, so i got around easily.
the bathroom had a very inconvenient layout. the shower was on the floor, not suitable for everyone. there was no safe in my room, nor a hairdryer provided for personal use. i also find the spring mattress not very comfortable.
0 Helpful
FAQs
About Hampton By Hilton London Excel
What is the distance from Hampton By Hilton London Docklands to London City Airport?
The hotel is located approximately 1 km from London City Airport.
What time is check-in and check-out at Hampton By Hilton London Docklands?
Check-in is at 15:00 and check-out is at 12:00.
What breakfast options does Hampton By Hilton London Docklands offer?
Breakfast is available for an additional charge of GBP 12.
What nearby attractions can guests visit while staying at Hampton By Hilton London Docklands?
Nearby attractions include ExCeL London (1 km), The O2 Arena (5 km), and Queen Elizabeth Olympic Park (4 km).
What are the amenities provided in the rooms at Hampton By Hilton London Docklands?
Rooms feature air conditioning, a flat-screen TV, a writing desk, and tea/coffee making facilities.
What fitness amenities are available at Hampton By Hilton London Docklands?
Guests have access to a fitness center equipped with modern equipment.
Does Hampton By Hilton London Docklands have on-site restaurants?
The hotel features an on-site restaurant that serves American cuisine.
What languages do the staff at Hampton By Hilton London Docklands speak?
The staff primarily speaks English.
Is there a bar available at Hampton By Hilton London Docklands?
Yes, there is an on-site bar available for guests.
What kind of special amenities does Hampton By Hilton London Docklands offer for families?
The hotel offers family-friendly amenities, including sofa beds and a children's menu.
Which public transportation options are available near Hampton By Hilton London Docklands?
Royal Albert DLR Station is approximately a 3-minute walk from the hotel.

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